The empowerment of service workers: what, why, how, and when.

D. E. Bowen, E. E. Lawler

    Research output: Contribution to journal › Article › peer-review

    769 Scopus citations

    Fingerprint

    Dive into the research topics of 'The empowerment of service workers: what, why, how, and when.'. Together they form a unique fingerprint.

    Business & Economics

    Engineering & Materials Science

    Medicine & Life Sciences