Abstract
Little is known about the complementary performance benefits associated with facilities' combined use of both quality management systems (QMSs) and environmental management systems (EMSs), and how these performance benefits might differ from those associated with facilities' use of only one of these management systems (or neither). We suggest that complementarities arise because each management system fosters the development of internal capabilities that facilitates the adoption and routine operationalization of the other, while maintaining differentiated goals that enhance strategic value. We examine these relationships using a sample of 2619 manufacturing facilities operating within six OECD countries, while controlling for self-selection issues. Our findings support the idea of complementarity, in that facilities that adopt both QMS and EMS are more associated with positive business performance than facilities that adopt either a QMS or an EMS on its own, or no management system.
Original language | English (US) |
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Pages (from-to) | 221-240 |
Number of pages | 20 |
Journal | Business Strategy and the Environment |
Volume | 25 |
Issue number | 4 |
DOIs | |
State | Published - May 1 2016 |
Keywords
- Business performance
- Complementary capabilities
- Environmental management system
- Financial performance, sustainability strategy
- ISO 14001
- Quality management system
- Strategic value
ASJC Scopus subject areas
- Business and International Management
- Geography, Planning and Development
- Strategy and Management
- Management, Monitoring, Policy and Law