The role of e-governance on supply chain functions and innovations

Private and public sector organizations adapt to changing environments by using innovative technologies to produce new products and more efficient and effective processes and services. The supply chain which links multiple organizations from resource suppliers to end users is an important dimension of the production-consumption system that is poorly addressed by current e-governance research. As e-governance systems evolve with the implementation of advanced technologies such as the Internet of Things (IoT), RFID, Blockchain and others, it is important to examine their relevance for and impact on the supply chain management in both public and private sectors. The focus of this chapter is on how e-governance matters for supply chain management. In particular, the chapter examines how information and communication technologies (ICT) can improve the communication and awareness among government, firms and the public, and how the use of new technologies can advance governance of transactions among actors within the supply chain.