Taking technology to the field: hardware challenges in developing countries

Laura Hosman, Laura E. Armey

    Research output: Contribution to journalArticlepeer-review

    5 Scopus citations

    Abstract

    A great deal has been written about the various socio-political, economic, and cultural reasons that information and communications technologies (ICTs) fail to achieve the potential they represent. Far less attention has been paid to the technology itself, and the role that the hardware plays in the success or failure of ICT4D. Along these lines, we find a disconnect between much of the scholarly ICT4D research and many of the needs and concerns of practitioners and intended beneficiaries. Using interviews and surveys, this article asks ICT4D practitioners and end-users about the technology and hardware needs and challenges they face in the field. These practitioners consistently suggest that electricity is the most important hardware-related concern, followed closely by cost, robustness/ruggedness, and ease of maintenance/repair. We argue for the inclusion of hardware and technology considerations in the planning and implementation of ICT4D projects. Failure to address these concerns may account for the underperformance of many technologies in the development context.

    Original languageEnglish (US)
    Pages (from-to)648-667
    Number of pages20
    JournalInformation Technology for Development
    Volume23
    Issue number4
    DOIs
    StatePublished - Oct 2 2017

    Keywords

    • Development
    • electricity
    • hardware
    • information technology

    ASJC Scopus subject areas

    • Development
    • Public Administration
    • Computer Science Applications

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