Service system transformation through service design: Linking analytical dimensions and service design approaches

Kaisa Koskela-Huotari, Lia Patrício, Jie Zhang, Ingo Oswald Karpen, Daniela Sangiorgi, Laurel Anderson, Vanja Bogicevic

Research output: Contribution to journal › Article › peer-review

25 Scopus citations

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Business & Economics