Process and services fusion impact assessment

Haluk Demirkan, Kenneth Goul

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

properly applied, service science - coupled with service oriented architectures (soa) - are intended to support enterprise agility, but one of today's most pervasive challenges deals with where and how organizations can start such a journey. So, how should a company begin assessing the real impacts of these paradigm shifts, and how could a company benefit from them if planning started today? We established an enterprise-directed, integrated exploration approach, "process and services fusion impact assessment" (p&sfia), for creating an organizational roadmap to realize visions of how to deliver reliable, scalable enterprise processes built upon soa. From our collaborations with two local fortune 100 organizations, we found that a chronology of eight lessons learned, a conceptual model and a generic reuse approach are relevant to viable p&sfia. New it landscape explorations (like p&sfia) require lenses transcending business process management, organizational structure, services-based sourcing strategies, migration of legacy applications to soas and management of virtualized resource approaches like grid computing.

Original languageEnglish (US)
Title of host publicationPICMET '07 - Portland International Center for Management of Engineering and Technology - Proceedings Management of Converging Technologies
Pages2740-2742
Number of pages3
DOIs
StatePublished - Dec 1 2007
EventPICMET '07 - Portland International Center for Management of Engineering and Technology - Management of Converging Technologies - Portland, OR, United States
Duration: Aug 5 2007Aug 9 2007

Publication series

NamePortland International Conference on Management of Engineering and Technology

Other

OtherPICMET '07 - Portland International Center for Management of Engineering and Technology - Management of Converging Technologies
CountryUnited States
CityPortland, OR
Period8/5/078/9/07

ASJC Scopus subject areas

  • Engineering(all)
  • Strategy and Management

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  • Cite this

    Demirkan, H., & Goul, K. (2007). Process and services fusion impact assessment. In PICMET '07 - Portland International Center for Management of Engineering and Technology - Proceedings Management of Converging Technologies (pp. 2740-2742). [4349610] (Portland International Conference on Management of Engineering and Technology). https://doi.org/10.1109/PICMET.2007.4349610