Implementing design for environment at AT&T

Barry F. Dambach, Braden Allenby

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

The quality revolution is sweeping its way through most companies globally. It has focused on improving the quality of products and services delivered to the customers and on companies' internal processes. The success of these programs has led to the realization that the same principles need to be applied to the area of environmental management. AT&T has fully embraced TQM as witnessed by the many products and services that have received the International Organization for Standardization (ISO) 9000 certification and awards such as the Malcolm Baldrige Award and the Deming Prize for Quality. We have been utilizing the TQM methodologies for the past few years to turn our environmental focus from end‐of‐pipe waste management to proactive and preventive TQEM and have made significant progress in reducing our wastes, emissions, and impact on the environment. This article shows how TQEM is now driving Design For Environment (DFE) programs and procedures, recognizing that addressing environmental issues in the initial design process is the most cost‐effective means for minimizing environmental impact.

Original languageEnglish (US)
Pages (from-to)51-62
Number of pages12
JournalEnvironmental Quality Management
Volume4
Issue number3
DOIs
StatePublished - 1995
Externally publishedYes

Fingerprint

Environment Design
Total quality management
Waste Management
Environmental management
international organization
Certification
Waste management
certification
standardization
environmental issue
Standardization
environmental management
waste management
Environmental impact
Industry
environmental impact
Organizations
methodology
programme
services

ASJC Scopus subject areas

  • Management, Monitoring, Policy and Law
  • Pollution
  • Waste Management and Disposal
  • Public Health, Environmental and Occupational Health

Cite this

Implementing design for environment at AT&T. / Dambach, Barry F.; Allenby, Braden.

In: Environmental Quality Management, Vol. 4, No. 3, 1995, p. 51-62.

Research output: Contribution to journalArticle

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