Effect of disruptions on service quality and market share: Evidence from the U.S. domestic airline industry

Mahour Mellat-Parast, Ellie Fini

Research output: Contribution to journalArticlepeer-review

6 Scopus citations

Fingerprint

Dive into the research topics of 'Effect of disruptions on service quality and market share: Evidence from the U.S. domestic airline industry'. Together they form a unique fingerprint.

Engineering & Materials Science