Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions

Bulent Menguc, Seigyoung Auh, Fatima Wang

Research output: Contribution to journal › Article › peer-review

20 Scopus citations

3 results
- Relevance

Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B. (Contributor), Auh, S. (Contributor) & Wang, F. (Creator), SAGE Journals, 2020
DOI: 10.25384/sage.c.4814064.v1, https://sage.figshare.com/collections/Customer_Participation_Variation_and_Its_Impact_on_Customer_Service_Performance_Underlying_Process_and_Boundary_Conditions/4814064/1
Dataset
Supplemental Material, Executive_Summary(menguc_et_al.) - Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B. (Contributor), Auh, S. (Contributor) & Wang, F. (Creator), SAGE Journals, 2020
DOI: 10.25384/sage.11575659.v1, https://doi.org/10.25384%2Fsage.11575659.v1
Dataset
Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions
Menguc, B. (Contributor), Auh, S. (Contributor) & Wang, F. (Creator), SAGE Journals, 2020
DOI: 10.25384/sage.c.4814064, https://sage.figshare.com/collections/Customer_Participation_Variation_and_Its_Impact_on_Customer_Service_Performance_Underlying_Process_and_Boundary_Conditions/4814064
Dataset