Client co-production in knowledge-intensive business services

Lance A. Bettencourt, Amy Ostrom, Stephen W. Brown, Robert I. Roundtree

Research output: Contribution to journalArticle

385 Citations (Scopus)
Original languageEnglish (US)
Pages (from-to)100-128
Number of pages29
JournalCalifornia Management Review
Volume44
Issue number4
StatePublished - Jun 2002
Externally publishedYes

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Knowledge-intensive business services
Co-production

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)

Cite this

Bettencourt, L. A., Ostrom, A., Brown, S. W., & Roundtree, R. I. (2002). Client co-production in knowledge-intensive business services. California Management Review, 44(4), 100-128.

Client co-production in knowledge-intensive business services. / Bettencourt, Lance A.; Ostrom, Amy; Brown, Stephen W.; Roundtree, Robert I.

In: California Management Review, Vol. 44, No. 4, 06.2002, p. 100-128.

Research output: Contribution to journalArticle

Bettencourt, LA, Ostrom, A, Brown, SW & Roundtree, RI 2002, 'Client co-production in knowledge-intensive business services', California Management Review, vol. 44, no. 4, pp. 100-128.
Bettencourt LA, Ostrom A, Brown SW, Roundtree RI. Client co-production in knowledge-intensive business services. California Management Review. 2002 Jun;44(4):100-128.
Bettencourt, Lance A. ; Ostrom, Amy ; Brown, Stephen W. ; Roundtree, Robert I. / Client co-production in knowledge-intensive business services. In: California Management Review. 2002 ; Vol. 44, No. 4. pp. 100-128.
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