Beyond stereotypes: A multistage model of managerial perceptions of red tape

Sanjay K. Pandey, Eric W. Welch

Research output: Contribution to journalArticle

55 Scopus citations

Abstract

Red tape is a significant management challenge, and this article seeks to understand how some managers are able to better cope with it. The authors find that managers with positive work attitudes cope better with personnel constraints as compared to those who have less positive work attitudes. The findings cast doubt on stereotypes depicting public managers as being engaged in aggressive red tape production or slothful permitting of red tape. The authors conclude by suggesting that future research should steer away from relegating study of red tape to the realm of negative stereotypes. Instead, managerial and organizational responses to red tape should be studied as part of the normal.

Original languageEnglish (US)
Pages (from-to)542-575
Number of pages34
JournalAdministration and Society
Volume37
Issue number5
DOIs
StatePublished - Nov 1 2005
Externally publishedYes

Keywords

  • Bureaucracy
  • Positive psychology
  • Public management
  • Red tape

ASJC Scopus subject areas

  • Sociology and Political Science
  • Public Administration
  • Marketing

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