Accuracy, Coherence, and Discrepancy in Self- and Other-Reports: Moving toward an Interactive Perspective of Organizational Dissent

Stephen M. Croucher, Jeffrey Kassing, Audra R. Diers-Lawson

Research output: Contribution to journalArticle

12 Scopus citations

Abstract

The purpose of this study was twofold and involved examining the viability of using the Organizational Dissent Scale as an other-report instrument, and developing additional perceptual data related to dissent expression. A sample of 291 people completed survey questionnaire measures of organizational dissent. Equal-sized groups (n = 97) completed either a self-report, a workplace colleague other-report, or an organizational outsider other-report. Results indicated the Organizational Dissent Scale performed reliably as an other-report, but it showed some tendency for social desirability. In addition, findings suggested that certain indicators of proximity to the dissenter reduced discrepancy between self- and other-reports for upward dissent, but not lateral dissent. By comparison, lateral dissent produced the most discrepant reports of dissent expression, while displaced dissent produced the most coherent reports.

Original languageEnglish (US)
Pages (from-to)425-442
Number of pages18
JournalManagement Communication Quarterly
Volume27
Issue number3
DOIs
StatePublished - Aug 1 2013

Keywords

  • dissent expression
  • organizational dissent
  • other-reports
  • perception
  • social desirability

ASJC Scopus subject areas

  • Communication
  • Strategy and Management

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