The importance of leadership practices has often been emphasized by writers in the area which has become known as total quality management. Despite such consideration, little has been espoused regarding the theoretical mechanisms by which leadership and total quality management are related. This paper provides a focus on such theoretical issues with the hope of stimulating more systematic research efforts. Emphasis is placed on the mutual influence of leadership and organizational culture on the development of TQM policies and behaviors.
ASJC Scopus subject areas
- Business and International Management
- Applied Psychology
- Sociology and Political Science
- Organizational Behavior and Human Resource Management