A human factors analysis of proactive support in human-robot teaming

Yu Zhang, Vignesh Narayanan, Tathagata Chakraborti, Subbarao Kambhampati

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Scopus citations

Abstract

It has long been assumed that for effective human-robot teaming, it is desirable for assistive robots to infer the goals and intents of the humans, and take proactive actions to help them achieve their goals. However, there has not been any systematic evaluation of the accuracy of this claim. On the face of it, there are several ways a proactive robot assistant can in fact reduce the effectiveness of teaming. For example, it can increase the cognitive load of the human teammate by performing actions that are unanticipated by the human. In such cases, even though the teaming performance could be improved, it is unclear whether humans are willing to adapt to robot actions or are able to adapt in a timely manner. Furthermore, misinterpretations and delays in goal and intent recognition due to partial observations and limited communication can also reduce the performance. In this paper, our aim is to perform an analysis of human factors on the effectiveness of such proactive support in human-robot teaming. We perform our evaluation in a simulated Urban Search and Rescue (USAR) task, in which the efficacy of teaming is not only dependent on individual performance but also on teammates' interactions with each other. In this task, the human teammate is remotely controlling a robot while working with an intelligent robot teammate 'Mary'. Our main result shows that the subjects generally preferred Mary with the ability to provide proactive support (compared to Mary without this ability). Our results also show that human cognitive load was increased with a proactive assistant (albeit not significantly) even though the subjects appeared to interact with it less.

Original languageEnglish (US)
Title of host publicationIEEE International Conference on Intelligent Robots and Systems
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages3586-3593
Number of pages8
Volume2015-December
ISBN (Print)9781479999941
DOIs
StatePublished - Dec 11 2015
EventIEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2015 - Hamburg, Germany
Duration: Sep 28 2015Oct 2 2015

Other

OtherIEEE/RSJ International Conference on Intelligent Robots and Systems, IROS 2015
CountryGermany
CityHamburg
Period9/28/1510/2/15

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Keywords

  • Cameras
  • Human factors
  • Intelligent robots
  • Planning
  • Robot vision systems
  • Systematics

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Software
  • Computer Vision and Pattern Recognition
  • Computer Science Applications

Cite this

Zhang, Y., Narayanan, V., Chakraborti, T., & Kambhampati, S. (2015). A human factors analysis of proactive support in human-robot teaming. In IEEE International Conference on Intelligent Robots and Systems (Vol. 2015-December, pp. 3586-3593). [7353878] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IROS.2015.7353878