A conceptual integration of performance analysis, knowledge management, and technology: From concept to prototype

Joseph R. Sasson, Ian Douglas

Research output: Contribution to journalArticle

17 Scopus citations

Abstract

Purpose - The current paper seeks to describe a conceptual integration of the fields of performance analysis, knowledge management (KM), and technology to create a net-centric knowledge management system (KMS). Design/methodology/approach - The design methodology incorporates an interdisciplinary approach and the involvement of various government agencies that provides a basis for creating a process-centered KMS. Findings - Three prototypes that integrate the aforementioned fields have been created and demonstrate the viability and value of this type of KMS. Originality/value - The authors know of no other system that is as integrative, interdisciplinary, comprehensive, and effective at taking a process-centered view of KM. This paper provides an example of how such a system can be built and implemented to meet KM needs in a complex environment with knowledge accessibility challenges.

Original languageEnglish (US)
Pages (from-to)81-99
Number of pages19
JournalJournal of Knowledge Management
Volume10
Issue number6
DOIs
StatePublished - Nov 13 2006

Keywords

  • Knowledge management
  • Performance management
  • Stakeholder analysis

ASJC Scopus subject areas

  • Strategy and Management
  • Management of Technology and Innovation

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