Abstract
Purpose - The current paper seeks to describe a conceptual integration of the fields of performance analysis, knowledge management (KM), and technology to create a net-centric knowledge management system (KMS). Design/methodology/approach - The design methodology incorporates an interdisciplinary approach and the involvement of various government agencies that provides a basis for creating a process-centered KMS. Findings - Three prototypes that integrate the aforementioned fields have been created and demonstrate the viability and value of this type of KMS. Originality/value - The authors know of no other system that is as integrative, interdisciplinary, comprehensive, and effective at taking a process-centered view of KM. This paper provides an example of how such a system can be built and implemented to meet KM needs in a complex environment with knowledge accessibility challenges.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 81-99 |
| Number of pages | 19 |
| Journal | Journal of Knowledge Management |
| Volume | 10 |
| Issue number | 6 |
| DOIs | |
| State | Published - Nov 13 2006 |
Keywords
- Knowledge management
- Performance management
- Stakeholder analysis
ASJC Scopus subject areas
- Strategy and Management
- Management of Technology and Innovation