• 47 Citations
  • 4 h-Index

Research output per year

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Personal profile

Personal Profile

I am an Assistant Professor of Human Systems Engineering and the Director of the Automation Design Advancing People and Technology (ADAPT) Laboratory. In addition to my faculty role, I am an affiliate researcher of the Center for Human, AI, and Robot Teaming (CHART), part of the Global Security Initiative at Arizona State University. I am also currently serving on the National Academies of Sciences, Engineering, and Medicine Panel on Human Factors Science at the Army Research Laboratory.

I received my Ph.D. and M.S. in Industrial and Systems Engineering from the University of Wisconsin-Madison, with a concentration in Human Factors and Ergonomics and minor in Health Systems. Prior to graduate school, I worked in various industries, including smart medical devices and at an education startup. I received my B.S. in Psychology and Philosophy at the University of Illinois at Urbana-Champaign.

Research Interests

I study how cyber-human, human-agent, and sociotechnical systems impact human cognitive and social capabilities, cooperation and teamwork, and decision-making performance. I do this by imagining future scenarios of people interacting with technology, simulating those scenarios, and testing those scenarios to see how people react. This research is critical because the future of work will increasingly involve people collaborating with autonomous systems, artificial intelligence, robots and other advanced manufacturing automation.

My research laboratory (ADAPT LAB) is equipped to conduct mixed methods field research and data analytics in simulated virtual environments to advance our understanding of how people, automation, and organizational processes can improve productivity, quality, and safety in our world. Our main research interests include:

Education/Academic qualification

Industrial and Systems Engineering (Human Factors and Ergonomics concentration and Health Systems minor), Ph.D. and M.S., University of Wisconsin

Award Date: Jul 15 2016

Psychology and Philosophy, B.S., University of Illinois

Research interests

  • Human Factors
  • Healthcare Systems
  • Trust in Automation
  • Autonomous Systems
  • Resilience Engineering
  • Sociotechnical Systems

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Research Output

  • 47 Citations
  • 4 h-Index
  • 12 Article
  • 6 Conference contribution
  • 1 Chapter
  • 1 Paper

How we trust, perceive, and learn from virtual humans: The influence of voice quality

Chiou, E. K., Schroeder, N. L. & Craig, S. D., Mar 2020, In : Computers and Education. 146, 103756.

Research output: Contribution to journalArticle

  • Bridging psychology and engineering to make technology work for people

    Roscoe, R., Becker, D. V., Branaghan, R., Chiou, E., Gray, R., Craig, S., Gutzwiller, R. S. & Cooke, N., Apr 2019, In : American Psychologist. 74, 3, p. 394-406 13 p.

    Research output: Contribution to journalArticle

  • 1 Scopus citations

    Negotiated and reciprocal exchange structures in human-agent cooperation

    Chiou, E., Lee, J. D. & Su, T., Jan 1 2019, In : Computers in Human Behavior. 90, p. 288-297 10 p.

    Research output: Contribution to journalArticle

  • Understanding the Role of Trust in Human-Autonomy Teaming

    McNeese, N., Demir, M., Chiou, E., Cooke, N. & Yanikian, G., 2019.

    Research output: Contribution to conferencePaper

  • Human-agent interactions: Does accountability matter in interactive control automation?

    Satehi, P., Chiou, E. K. & Wilkins, A., Jan 1 2018, 62nd Human Factors and Ergonomics Society Annual Meeting, HFES 2018. Human Factors and Ergonomics Society Inc., p. 1643-1647 5 p. (Proceedings of the Human Factors and Ergonomics Society; vol. 3).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Projects