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Personal profile

Personal Profile

I am an Assistant Professor of Human Systems Engineering and the Director of the Automation Design Advancing People and Technology (ADAPT) Laboratory. In addition to my faculty role, I am an affiliate researcher of the Center for Human, AI, and Robot Teaming (CHART), part of the Global Security Initiative at Arizona State University. I am also currently serving on the National Academies of Sciences, Engineering, and Medicine Panel on Human Factors Science at the Army Research Laboratory.

I received my Ph.D. and M.S. in Industrial and Systems Engineering from the University of Wisconsin-Madison, with a concentration in Human Factors and Ergonomics and minor in Health Systems. Prior to graduate school, I worked in various industries, including smart medical devices and at an education startup. I received my B.S. in Psychology and Philosophy at the University of Illinois at Urbana-Champaign.

Research Interests

I study how cyber-human, human-agent, and sociotechnical systems impact human cognitive and social capabilities, cooperation and teamwork, and decision-making performance. I do this by imagining future scenarios of people interacting with technology, simulating those scenarios, and testing those scenarios to see how people react. This research is critical because the future of work will increasingly involve people collaborating with autonomous systems, artificial intelligence, robots and other advanced manufacturing automation.

My research laboratory (ADAPT LAB) is equipped to conduct mixed methods field research and data analytics in simulated virtual environments to advance our understanding of how people, automation, and organizational processes can improve productivity, quality, and safety in our world. Our main research interests include:

Education/Academic qualification

Industrial and Systems Engineering (Human Factors and Ergonomics concentration and Health Systems minor), Ph.D. and M.S., University of Wisconsin

Psychology and Philosophy, B.S., University of Illinois

Research interests

  • Human Factors
  • Healthcare Systems
  • Trust in Automation
  • Autonomous Systems
  • Resilience Engineering
  • Sociotechnical Systems

Fingerprint Dive into the research topics where Erin Chiou is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

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Automation Engineering & Materials Science
Technology Medicine & Life Sciences
automation Social Sciences
performance Social Sciences
Scheduling Engineering & Materials Science
Decision Support Techniques Medicine & Life Sciences
Human Engineering Medicine & Life Sciences
Workflow Medicine & Life Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2013 2019

  • 36 Citations
  • 4 h-Index
  • 11 Article
  • 4 Conference contribution
  • 1 Chapter
  • 1 Paper
1 Citation (Scopus)

Bridging psychology and engineering to make technology work for people

Roscoe, R., Becker, D. V., Branaghan, R., Chiou, E., Gray, R., Craig, S., Gutzwiller, R. S. & Cooke, N., Apr 1 2019, In : American Psychologist. 74, 3, p. 394-406 13 p.

Research output: Contribution to journalArticle

Human Engineering
Technology
Video Games
Quality of Life
Research Personnel

Negotiated and reciprocal exchange structures in human-agent cooperation

Chiou, E., Lee, J. D. & Su, T., Jan 1 2019, In : Computers in Human Behavior. 90, p. 288-297 10 p.

Research output: Contribution to journalArticle

Automation
Joints
Communication
Scheduling
Microworlds

Understanding the Role of Trust in Human-Autonomy Teaming

McNeese, N., Demir, M., Chiou, E., Cooke, N. & Yanikian, G., 2019.

Research output: Contribution to conferencePaper

Autonomy
Autonomous agents
Team performance
Aircraft
Methodology

Human-Agent Interactions: Does Accountability Matter in Interactive Control Automation?

Salehi, P., Chiou, E. K. & Wilkins, A., 2018, Proceedings of the Human Factors and Ergonomics Society Annual Meeting. Vol. 62. p. 1643-1647 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Vehicle performance
trustworthiness
Systems engineering
Security systems
performance

Projects 2017 2023