Erin Chiou

Assistant Professor, Director of ADAPT Laboratory

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20132021

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Personal profile

Personal Profile

I am an Assistant Professor of Human Systems Engineering and the Director of the Automation Design Advancing People and Technology (ADAPT) Laboratory. In addition to my faculty role, I am an affiliate researcher of the Center for Human, AI, and Robot Teaming (CHART), part of the Global Security Initiative at Arizona State University. I also previously served on the National Academies of Sciences, Engineering, and Medicine Panel on Human Factors Science at the Army Research Laboratory.

I received my Ph.D. and M.S. in Industrial and Systems Engineering from the University of Wisconsin-Madison, with a concentration in Human Factors and Ergonomics and minor in Health Systems. Prior to graduate school, I worked in various industries, including smart medical devices and at an education startup. I received my B.S. in Psychology and Philosophy at the University of Illinois at Urbana-Champaign.

Research Interests

I study how cyber-human, human-agent, and sociotechnical systems impact human cognitive and social capabilities, cooperation, teamwork, and decision-making performance. I do this by constructing microworld environments to test various scenarios in which people interact with technology, and to evaluate system performance considering how people respond to the technology. This research is critical because the future of work will increasingly involve the need for people to collaborate through and with autonomous systems, artificial intelligence, robots, and other advanced automation systems.

My research laboratory (ADAPT LAB) is equipped to conduct mixed methods field research and data analytics in simulated virtual environments to advance our understanding of how people, automation, and organizational processes can improve productivity, quality, and safety in our world. Our main research interests include:

Education/Academic qualification

Industrial and Systems Engineering (Human Factors and Ergonomics concentration and Health Systems minor), Ph.D. and M.S., University of Wisconsin

Award Date: Jul 15 2016

Psychology and Philosophy, B.S., University of Illinois

Research interests

  • Human Factors
  • Healthcare Systems
  • Trust
  • Autonomous Systems
  • Resilience Engineering
  • Sociotechnical Systems

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