Ajith Kumar

Professor

  • 1547 Citations
  • 13 h-Index
1983 …2018
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Personal profile

Education/Academic qualification

PHD, University of Massachusetts-Amhurst

… → 1986

Fingerprint Dive into the research topics where Ajith Kumar is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

sales Social Sciences
factor analysis Social Sciences
employee Social Sciences
organization Social Sciences
customer Social Sciences
job satisfaction Social Sciences
evaluation Social Sciences
Salespeople Business & Economics

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 1983 2018

  • 1547 Citations
  • 13 h-Index
  • 19 Article
  • 1 Chapter
1 Citation (Scopus)

Delivering a superior customer experience in solutions delivery processes: Seven factors for success

Kumar, A., Steward, M. D. & Morgan, F. N., Sep 1 2018, In : Business Horizons. 61, 5, p. 775-782 8 p.

Research output: Contribution to journalArticle

Factors
Customer experience
Ad hoc
Marketing
Team composition
13 Citations (Scopus)

Exploring cross-national differences in organizational buyers' normative expectations of supplier performance

Steward, M. D., Morgan, F. N., Crosby, L. A. & Kumar, A., 2010, In : Journal of International Marketing. 18, 1, p. 23-40 18 p.

Research output: Contribution to journalArticle

Buyers
Supplier performance
Cross-national
International business
Performance evaluation
50 Citations (Scopus)

The coordination strategies of high-performing salespeople: Internal working relationships that drive success

Steward, M. D., Walker, B. A., Hutt, M. D. & Kumar, A., 2010, In : Journal of the Academy of Marketing Science. 38, 5, p. 550-566 17 p.

Research output: Contribution to journalArticle

Salespeople
Expertise
Salesperson performance
Ad hoc
Sales manager
6 Citations (Scopus)

Role identity and attributions of high-performing salespeople

Steward, M. D., Hutt, M. D., Kumar, A. & Kumar, A., Jul 2009, In : Journal of Business and Industrial Marketing. 24, 7, p. 463-473 11 p.

Research output: Contribution to journalArticle

Salespeople
Attribution
Factors
Sales manager
Consultants
32 Citations (Scopus)

The role of culture strength in shaping sales force outcomes

Barnes, J. W., Jackson, D. W., Hutt, M. D. & Kumar, A., Jun 2006, In : Journal of Personal Selling and Sales Management. 26, 3, p. 255-270 16 p.

Research output: Contribution to journalArticle

sales
Sales
Job satisfaction
job satisfaction
sales organization