When They Call, Will They Come? A Contextually Responsive Approach for Engaging Multistressed Families in an Urban Child Mental Health Center: A Randomized Clinical Trial

Susan B. Stern, Margaret Walsh, Micaela Mercado, Kathryn Levene, Debra J. Pepler, Ashley Carr, Allison Heppell, Erin Lowe

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

Objective: This study examines the effect of an ecological and contextually responsive approach, during initial intake call, on engagement for multistressed families seeking child mental health services in an urban setting. Methods: Using a randomized design, parents were allocated to phone Intake As Usual (IAU) or Enhanced Engagement Phone Intake (EEPI). IAU consisted of a lengthy mandated standardized phone intake interview. EEPI, wrapped around the standard intake, was a flexible approach, attuning to the parent’s concerns, help-seeking experience, and stressors and incorporating problem-solving and motivational interviewing. Results: Controlling for child gender, child age, income, and marital status, parents in the EEPI condition were 3 times more likely to attend their initial face-to-face agency appointment and subsequent treatment services. Conclusions: This study contributes to building the evidence base for early engagement approaches responsive to families’ broader ecological context to ensure that vulnerable children and families access and receive benefits of treatment.

Original languageEnglish (US)
Pages (from-to)549-563
Number of pages15
JournalResearch on Social Work Practice
Volume25
Issue number5
DOIs
StatePublished - Sep 19 2015

Keywords

  • child mental health services
  • evidence-based practice
  • parent engagement
  • parenting programs
  • randomized trial
  • treatment attendance
  • urban families

ASJC Scopus subject areas

  • Social Sciences (miscellaneous)
  • Sociology and Political Science
  • Psychology(all)

Fingerprint Dive into the research topics of 'When They Call, Will They Come? A Contextually Responsive Approach for Engaging Multistressed Families in an Urban Child Mental Health Center: A Randomized Clinical Trial'. Together they form a unique fingerprint.

Cite this