When demographic and personality diversity are both at play: Effects on team performance and implications for diversity management practices

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Scopus citations

Abstract

This chapter reviews what we know about the effects of demographic diversity (age, sex, and ethnicity) and personality diversity (conscientiousness, openness to experience, extraversion, emotional stability, and agreeableness) in teams in organizations. It also outlines challenges to today's diversity management and Human Resource (HR) practices, such as the lack of definite conclusions from research results, the mismatch between team diversity research designs and organizations' needs, and the lack of research examining simultaneously different aspects of diversity. Drawing from analysis results of team data from 55 teams of volunteers from Shanghai, the author recommends that HR training and selection take specific team contexts into account and increase attention on functions that support important team processes such as communication and mutual support among team members.

Original languageEnglish (US)
Title of host publicationImpact of Diversity on Organization and Career Development
PublisherIGI Global
Pages54-79
Number of pages26
ISBN (Electronic)9781466673250
ISBN (Print)1466673249, 9781466673243
DOIs
StatePublished - Nov 30 2014
Externally publishedYes

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ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

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