TY - GEN
T1 - What's up with Privacy?
T2 - 1st AAAI/ACM Conference on AI, Ethics, and Society, AIES 2018
AU - Manikonda, Lydia
AU - Deotale, Aditya
AU - Kambhampati, Subbarao
N1 - Funding Information:
This research is supported in part by a Google Faculty Research Award, an AFOSR grant FA9550-18-1-0067, the ONR grants N00014161-2892,N00014-13-1-0176,N00014-13-1-0519, N00014-15-1-2027, and the NASA grant NNX17AD06G.
Publisher Copyright:
© 2018 ACM.
PY - 2018/12/27
Y1 - 2018/12/27
N2 - The recent breakthroughs in Artificial Intelligence (AI) have allowed individuals to rely on automated systems for a variety of reasons. Some of these systems are the currently popular voice-enabled systems like Echo by Amazon and Home by Google that are also called as Intelligent Personal Assistants (IPAs). Though there are rising concerns about privacy and ethical implications, users of these IPAs seem to continue using these systems. We aim to investigate to what extent users are concerned about privacy and how they are handling these concerns while using the IPAs. By utilizing the reviews posted online along with the responses to a survey, this paper provides a set of insights about the detected markers related to user interests and privacy challenges. The insights suggest that users of these systems irrespective of their concerns about privacy, are generally positive in terms of utilizing IPAs in their everyday lives. However, there is a significant percentage of users who are concerned about privacy and take further actions to address related concerns. Some percentage of users expressed that they do not have any privacy concerns but when they learned about the "always listening" feature of these devices, their concern about privacy increased.
AB - The recent breakthroughs in Artificial Intelligence (AI) have allowed individuals to rely on automated systems for a variety of reasons. Some of these systems are the currently popular voice-enabled systems like Echo by Amazon and Home by Google that are also called as Intelligent Personal Assistants (IPAs). Though there are rising concerns about privacy and ethical implications, users of these IPAs seem to continue using these systems. We aim to investigate to what extent users are concerned about privacy and how they are handling these concerns while using the IPAs. By utilizing the reviews posted online along with the responses to a survey, this paper provides a set of insights about the detected markers related to user interests and privacy challenges. The insights suggest that users of these systems irrespective of their concerns about privacy, are generally positive in terms of utilizing IPAs in their everyday lives. However, there is a significant percentage of users who are concerned about privacy and take further actions to address related concerns. Some percentage of users expressed that they do not have any privacy concerns but when they learned about the "always listening" feature of these devices, their concern about privacy increased.
KW - automated systems
KW - intelligent personal assistants
KW - privacy
KW - user reviews
KW - user studies
UR - http://www.scopus.com/inward/record.url?scp=85050642076&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85050642076&partnerID=8YFLogxK
U2 - 10.1145/3278721.3278773
DO - 10.1145/3278721.3278773
M3 - Conference contribution
AN - SCOPUS:85050642076
T3 - AIES 2018 - Proceedings of the 2018 AAAI/ACM Conference on AI, Ethics, and Society
SP - 229
EP - 235
BT - AIES 2018 - Proceedings of the 2018 AAAI/ACM Conference on AI, Ethics, and Society
PB - Association for Computing Machinery, Inc
Y2 - 2 February 2018 through 3 February 2018
ER -