Wasting time on Facebook? When social media can be useful for local governments

Federica Fusi, Mary Feeney

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Despite its wide diffusion, the impact of social media in professional contexts is still ambiguous. Some workers report an higher flexibility in their working hours, while others report an increase in the time they spent in working activities. In this paper, we investigate how city government managers perceive social media and which factors influence the usefulness of social media for municipal managers. Drawing from a survey of 2,500 managers in U.S. cities we argue that the diffusion of social media usage, the presence of social media policies or guidelines, and the technology capacity of the organization will positively affect the usefulness of social media for local manager outcomes.

Original languageEnglish (US)
Title of host publicationACM International Conference Proceeding Series
PublisherAssociation for Computing Machinery
Pages318-319
Number of pages2
Volume27-30-May-2015
ISBN (Print)9781450336000
DOIs
StatePublished - May 27 2015
Event16th Annual International Conference on Digital Government Research, dg.o 2015 - Phoenix, United States
Duration: May 27 2015May 30 2015

Other

Other16th Annual International Conference on Digital Government Research, dg.o 2015
CountryUnited States
CityPhoenix
Period5/27/155/30/15

Keywords

  • City Governments.
  • Local Managers
  • Social Media

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

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