Visitor Books and Guest-generated Discourses of Hospitality: The Case of the Hanok

Youngjoon Choi, Christine Buzinde, Choong Ki Lee

Research output: Contribution to journalArticle

Abstract

This study analyzes visitor book entries as cultural repositories of guest-generated hospitality discourses to understand how guests articulate/narrativize hospitality. Inquiry into visitor book entries offers insight into ways in which tourists render people and place intelligible. Utilizing textual analysis, this study examines discursive entries contained within visitor books displayed at a traditional South Korean hanok guesthouse/commercial home. The findings indicate that tourists' entries could be classified into three emergent categories: Structural Esthetics, Emotions/Affective State, and Inter-personal Engagement. Guests' entries indicated that there was an areciation for the display of traditional architecture, which facilitated sentiments of relaxation, contentment, tranquility, and homeliness. The hanok is thus regarded as a therapeutic landscape in which positive emotions are nurtured. Guests' entries also showcased evidence of genuine and personalized exchanges with hosts. This study points to the need for further theorizations on the role of indigenous knowledge in informing the performance and reception of hospitality.

Original languageEnglish (US)
Pages (from-to)114-132
Number of pages19
JournalAsia Pacific Journal of Tourism Research
Volume20
Issue number1
DOIs
StatePublished - Jan 2 2015

Fingerprint

discourse
tourist
emotion
indigenous knowledge
esthetics
repository
aesthetics
knowledge
performance
evidence
book
Discourse
Hospitality
Tourists
need
analysis
traditional architecture
Sentiment
Indigenous knowledge
Textual analysis

Keywords

  • commercial home
  • emotions
  • hanok
  • hosts/guests
  • visitor books

ASJC Scopus subject areas

  • Geography, Planning and Development
  • Tourism, Leisure and Hospitality Management

Cite this

Visitor Books and Guest-generated Discourses of Hospitality : The Case of the Hanok. / Choi, Youngjoon; Buzinde, Christine; Lee, Choong Ki.

In: Asia Pacific Journal of Tourism Research, Vol. 20, No. 1, 02.01.2015, p. 114-132.

Research output: Contribution to journalArticle

@article{4273208f777349d592d57c725e2c7386,
title = "Visitor Books and Guest-generated Discourses of Hospitality: The Case of the Hanok",
abstract = "This study analyzes visitor book entries as cultural repositories of guest-generated hospitality discourses to understand how guests articulate/narrativize hospitality. Inquiry into visitor book entries offers insight into ways in which tourists render people and place intelligible. Utilizing textual analysis, this study examines discursive entries contained within visitor books displayed at a traditional South Korean hanok guesthouse/commercial home. The findings indicate that tourists' entries could be classified into three emergent categories: Structural Esthetics, Emotions/Affective State, and Inter-personal Engagement. Guests' entries indicated that there was an areciation for the display of traditional architecture, which facilitated sentiments of relaxation, contentment, tranquility, and homeliness. The hanok is thus regarded as a therapeutic landscape in which positive emotions are nurtured. Guests' entries also showcased evidence of genuine and personalized exchanges with hosts. This study points to the need for further theorizations on the role of indigenous knowledge in informing the performance and reception of hospitality.",
keywords = "commercial home, emotions, hanok, hosts/guests, visitor books",
author = "Youngjoon Choi and Christine Buzinde and Lee, {Choong Ki}",
year = "2015",
month = "1",
day = "2",
doi = "10.1080/10941665.2013.866587",
language = "English (US)",
volume = "20",
pages = "114--132",
journal = "Asia Pacific Journal of Tourism Research",
issn = "1094-1665",
publisher = "Taylor and Francis Ltd.",
number = "1",

}

TY - JOUR

T1 - Visitor Books and Guest-generated Discourses of Hospitality

T2 - The Case of the Hanok

AU - Choi, Youngjoon

AU - Buzinde, Christine

AU - Lee, Choong Ki

PY - 2015/1/2

Y1 - 2015/1/2

N2 - This study analyzes visitor book entries as cultural repositories of guest-generated hospitality discourses to understand how guests articulate/narrativize hospitality. Inquiry into visitor book entries offers insight into ways in which tourists render people and place intelligible. Utilizing textual analysis, this study examines discursive entries contained within visitor books displayed at a traditional South Korean hanok guesthouse/commercial home. The findings indicate that tourists' entries could be classified into three emergent categories: Structural Esthetics, Emotions/Affective State, and Inter-personal Engagement. Guests' entries indicated that there was an areciation for the display of traditional architecture, which facilitated sentiments of relaxation, contentment, tranquility, and homeliness. The hanok is thus regarded as a therapeutic landscape in which positive emotions are nurtured. Guests' entries also showcased evidence of genuine and personalized exchanges with hosts. This study points to the need for further theorizations on the role of indigenous knowledge in informing the performance and reception of hospitality.

AB - This study analyzes visitor book entries as cultural repositories of guest-generated hospitality discourses to understand how guests articulate/narrativize hospitality. Inquiry into visitor book entries offers insight into ways in which tourists render people and place intelligible. Utilizing textual analysis, this study examines discursive entries contained within visitor books displayed at a traditional South Korean hanok guesthouse/commercial home. The findings indicate that tourists' entries could be classified into three emergent categories: Structural Esthetics, Emotions/Affective State, and Inter-personal Engagement. Guests' entries indicated that there was an areciation for the display of traditional architecture, which facilitated sentiments of relaxation, contentment, tranquility, and homeliness. The hanok is thus regarded as a therapeutic landscape in which positive emotions are nurtured. Guests' entries also showcased evidence of genuine and personalized exchanges with hosts. This study points to the need for further theorizations on the role of indigenous knowledge in informing the performance and reception of hospitality.

KW - commercial home

KW - emotions

KW - hanok

KW - hosts/guests

KW - visitor books

UR - http://www.scopus.com/inward/record.url?scp=84920653216&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84920653216&partnerID=8YFLogxK

U2 - 10.1080/10941665.2013.866587

DO - 10.1080/10941665.2013.866587

M3 - Article

AN - SCOPUS:84920653216

VL - 20

SP - 114

EP - 132

JO - Asia Pacific Journal of Tourism Research

JF - Asia Pacific Journal of Tourism Research

SN - 1094-1665

IS - 1

ER -