Use PDSA for crying out loud

Research output: Contribution to journalArticle

1 Scopus citations

Abstract

Whether at work or home, quality improvement involves problem solving and learning. The plan-do-study-act (PDSA) cycle is a good generic model of how these activities take place: in the plan phase, a plan is developed to determine what changes and resources are needed to solve the problem; in the do phase, the plan or experiment is carried out; in the study phase, the results are studied; and in the act phase, action is taken based on what was learned. With these, a new cycle of learning is started. Any problem-solving effort involves multiple cycles of PDSA and each cycle leads to new knowledge.

Original languageEnglish (US)
Pages (from-to)60-63
Number of pages4
JournalQuality Progress
Volume30
Issue number10
StatePublished - Oct 1 1997
Externally publishedYes

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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