Abstract
Practitioners and academics have developed numerous maturity models for many domains in order to measure competency. These initiatives have often been influenced by the Capability Maturity Model. However, an accumulative effort has not been made to generalize the phases of developing a maturity model in any domain. This paper proposes such a methodology and outlines the main phases of generic model development. The proposed methodology is illustrated with the help of examples from two advanced maturity models in the domains of Business Process Management and Knowledge Management.
Original language | English (US) |
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Title of host publication | ACIS 2005 Proceedings - 16th Australasian Conference on Information Systems |
State | Published - 2005 |
Event | 16th Australasian Conference on Information Systems, ACIS 2005 - Sydney, NSW, Australia Duration: Nov 29 2005 → Dec 2 2005 |
Other
Other | 16th Australasian Conference on Information Systems, ACIS 2005 |
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Country/Territory | Australia |
City | Sydney, NSW |
Period | 11/29/05 → 12/2/05 |
Keywords
- Business process management
- CMM
- Design methodology
- Knowledge management
- Maturity model
ASJC Scopus subject areas
- Information Systems