Understanding the main phases of developing a maturity assessment model

Tonia de Bruin, Michael Rosemann, Ronald Freeze, Uday Kulkarni

Research output: Chapter in Book/Report/Conference proceedingConference contribution

277 Scopus citations

Abstract

Practitioners and academics have developed numerous maturity models for many domains in order to measure competency. These initiatives have often been influenced by the Capability Maturity Model. However, an accumulative effort has not been made to generalize the phases of developing a maturity model in any domain. This paper proposes such a methodology and outlines the main phases of generic model development. The proposed methodology is illustrated with the help of examples from two advanced maturity models in the domains of Business Process Management and Knowledge Management.

Original languageEnglish (US)
Title of host publicationACIS 2005 Proceedings - 16th Australasian Conference on Information Systems
StatePublished - 2005
Event16th Australasian Conference on Information Systems, ACIS 2005 - Sydney, NSW, Australia
Duration: Nov 29 2005Dec 2 2005

Other

Other16th Australasian Conference on Information Systems, ACIS 2005
CountryAustralia
CitySydney, NSW
Period11/29/0512/2/05

Keywords

  • Business process management
  • CMM
  • Design methodology
  • Knowledge management
  • Maturity model

ASJC Scopus subject areas

  • Information Systems

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