@article{987005fa6d0b4d1d85b501b5f7e42905,
title = "Trust and Team Performance in Human–Autonomy Teaming",
abstract = "This study aims to better understand trust in human–autonomy teams, finding that trust is important for team performance. A Wizard of Oz approach was used to simulate an autonomous agent team member, in a remotely piloted aircraft system research environment, to study the relationship between trust and team performance in human–autonomy teams. Results show that (1) there are lower levels of trust in the autonomous agent in low-performing teams compared with medium- or high-performing teams; (2) there is a loss of trust in the autonomous agent over time across low-, medium-, and high-performing teams; and (3) both low- and medium-performing teams indicated lower levels of trust in their human team members. These findings indicate that trust in a teammate (autonomous or human) is associated with team performance and that trust may evolve over time irrespective of team performance.",
keywords = "Human–agent interaction, human–autonomy teaming, team performance, teamwork, trust",
author = "McNeese, {Nathan J.} and Mustafa Demir and Chiou, {Erin K.} and Cooke, {Nancy J.}",
note = "Funding Information: This research is supported by ONR Award N000141712382 (Program Managers: Marc Steinberg, Tom McKenna) and AFOSR Award FA9550-18-1-0067. The authors acknowledge Steven M. Shope from Sandia Research Corporation, who developed the synthetic teammate testbed for the current experiment. Funding Information: This research is supported by ONR Award N000141712382 (Program Managers: Marc Steinberg, Tom McKenna) and AFOSR Award FA9550-18-1-0067. The authors acknowledge Steven M. Shope from Sandia Research Corporation, who developed the synthetic teammate testbed for the current experiment. An earlier version of the paper was published in the Proceedings of the 52nd Hawaii International Conference on System Sciences (January 2019) under Creative Commons licensing as McNeese, N.; Demir, M.; Chiou, E.; Cooke, N.; and Yanikian, G. Understanding the role of trust in human?autonomy teaming. The present paper represents an extension of that paper, and some of the text from that paper is used in the present one. Publisher Copyright: {\textcopyright} 2020 Taylor & Francis Group, LLC.",
year = "2021",
doi = "10.1080/10864415.2021.1846854",
language = "English (US)",
volume = "25",
pages = "51--72",
journal = "International Journal of Electronic Commerce",
issn = "1086-4415",
publisher = "M.E. Sharpe Inc.",
number = "1",
}