Transformative service research: An emerging subfield focused on service and well-being

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English (US)
Title of host publication	Handbook of Service Marketing Research
Publisher	Edward Elgar Publishing Ltd.
Pages	557-579
Number of pages	23
ISBN (Print)	9780857938855, 9780857938848
DOIs	https://doi.org/10.4337/9780857938855.00036
State	Published - Feb 28 2014

Cite this

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title = "Transformative service research: An emerging subfield focused on service and well-being",

author = "Amy Ostrom and Daniele Mathras and Laurel Anderson",

year = "2014",

month = feb,

day = "28",

doi = "10.4337/9780857938855.00036",

language = "English (US)",

isbn = "9780857938855",

pages = "557--579",

booktitle = "Handbook of Service Marketing Research",

publisher = "Edward Elgar Publishing Ltd.",

}

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BT - Handbook of Service Marketing Research

PB - Edward Elgar Publishing Ltd.

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