| Original language | English (US) |
|---|---|
| Title of host publication | Handbook of Service Marketing Research |
| Publisher | Edward Elgar Publishing Ltd. |
| Pages | 557-579 |
| Number of pages | 23 |
| ISBN (Print) | 9780857938855, 9780857938848 |
| DOIs | |
| State | Published - Feb 28 2014 |
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ASJC Scopus subject areas
- Economics, Econometrics and Finance(all)
- Business, Management and Accounting(all)
Cite this
Transformative service research : An emerging subfield focused on service and well-being. / Ostrom, Amy; Mathras, Daniele; Anderson, Laurel.
Handbook of Service Marketing Research. Edward Elgar Publishing Ltd., 2014. p. 557-579.Research output: Chapter in Book/Report/Conference proceeding › Chapter
}
TY - CHAP
T1 - Transformative service research
T2 - An emerging subfield focused on service and well-being
AU - Ostrom, Amy
AU - Mathras, Daniele
AU - Anderson, Laurel
PY - 2014/2/28
Y1 - 2014/2/28
UR - http://www.scopus.com/inward/record.url?scp=84957936741&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84957936741&partnerID=8YFLogxK
U2 - 10.4337/9780857938855.00036
DO - 10.4337/9780857938855.00036
M3 - Chapter
SN - 9780857938855
SN - 9780857938848
SP - 557
EP - 579
BT - Handbook of Service Marketing Research
PB - Edward Elgar Publishing Ltd.
ER -