Transformative service research: An agenda for the future

Laurel Anderson, Amy Ostrom, Canan Corus, Raymond P. Fisk, Andrew S. Gallan, Mario Giraldo, Martin Mende, Mark Mulder, Steven W. Rayburn, Mark S. Rosenbaum, Kunio Shirahada, Jerome D. Williams

Research output: Contribution to journalArticlepeer-review

477 Scopus citations

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Business & Economics