Toward a greater understanding of how dissatisfaction drives employee turnover

Peter Hom; Angelo J. Kinicki

doi:10.2307/3069441

Toward a greater understanding of how dissatisfaction drives employee turnover

Peter Hom, Angelo J. Kinicki

Management and Entrepreneurship

Research output: Contribution to journal › Article › peer-review

376 Scopus citations

Abstract

This study generalized a leading portrayal of how job dissatisfaction progresses into turnover (Hom & Griffeth, 1991) and more rigorously tested this model using structural equations modeling and survival analysis. We further integrated job avoidance, interrole conflict, and employment conditions into this framework. Using a national survey of retail store personnel, we found that interrole conflict and job avoidance influence turnover indirectly, as the Hom-Griffeth model specifies, and that unemployment rates directly affect turnover.

Original language	English (US)
Pages (from-to)	975-987
Number of pages	13
Journal	Academy of Management Journal
Volume	44
Issue number	5
DOIs	https://doi.org/10.2307/3069441
State	Published - Oct 2001

ASJC Scopus subject areas

Business and International Management
Business, Management and Accounting(all)
Strategy and Management
Management of Technology and Innovation

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10.2307/3069441

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Toward a greater understanding of how dissatisfaction drives employee turnover

Abstract

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