El valor de las respuestas de los estudiantes en foros abiertos: Un análisis natural de las descripciones de los profesores que recibieron una mala calificación

Translated title of the contribution: The value of student feedback in open forums: A natural language analysis of descriptions of poorly rated teachers

Carlos Valcarcel, Jefferey Holmes, David C. Berliner, Mari Koerner

Research output: Contribution to journalArticlepeer-review

Abstract

In this paper we used natural language processing to review hundreds of thousands of negative student reviews of their teachers submitted to the website RateMyTeacher.com. Our analysis identified several issues raised by students when rating teachers poorly, which adds to the literature that defines “bad teachers” from the student perspective. We also identify the language students used to describe these issues and notice a clear distinction between the language used to address teaching-related complaints and behavior perceived as unfit for teachers. We argue that digital forums can be valuable tools for schools and conclude with suggestions and examples of the type of policies that may be derived from this type of analysis of a digital forum for students.

Translated title of the contributionThe value of student feedback in open forums: A natural language analysis of descriptions of poorly rated teachers
Original languageSpanish
Article number79
JournalEducation Policy Analysis Archives
Volume29
DOIs
StatePublished - 2021

Keywords

  • Feedback (response)
  • High schools
  • Middle schools
  • Natural language processing
  • School policy
  • Student evaluation of teacher performance

ASJC Scopus subject areas

  • Education

Fingerprint

Dive into the research topics of 'The value of student feedback in open forums: A natural language analysis of descriptions of poorly rated teachers'. Together they form a unique fingerprint.

Cite this