The role of comments' controversy in large-scale online discussion forums

Adithya Aggarwal, Claudia López, Ihan Hsiao

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this paper, we examine the value of comments in large-scale discussion forums. We survey the relevant literature and employ the key content quality identification features. We then construct comment semantics features and build several regression models to explore the value of comment semantics dynamics. The results reconfirm the usefulness of several essential quality predictors, including time, reputation, length, and editorship. We also found that comment semantics are valuable to shape the answer quality. Specifically, the diversity of comments significantly contributes to the answer quality. In addition, when searching for good quality answers, it is important to look for diversity in the comments, rather than observing local differences (disputable content). Finally, the presence of comments shepherds the community to revise the posts by attracting attentions to the posts and eventually facilitate the editing process.

Original languageEnglish (US)
Title of host publicationHT 2016 - Proceedings of the 27th ACM Conference on Hypertext and Social Media
PublisherAssociation for Computing Machinery, Inc
Pages179-182
Number of pages4
ISBN (Electronic)9781450342476
DOIs
Publication statusPublished - Jul 10 2016
Event27th ACM Conference on Hypertext and Social Media, HT 2016 - Halifax, Canada
Duration: Jul 10 2016Jul 13 2016

Other

Other27th ACM Conference on Hypertext and Social Media, HT 2016
CountryCanada
CityHalifax
Period7/10/167/13/16

Keywords

  • Constructive learning
  • Content controversy
  • Discussion forum
  • Programming
  • Q&A
  • Stackoverflow

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software
  • Artificial Intelligence

Cite this

Aggarwal, A., López, C., & Hsiao, I. (2016). The role of comments' controversy in large-scale online discussion forums. In HT 2016 - Proceedings of the 27th ACM Conference on Hypertext and Social Media (pp. 179-182). Association for Computing Machinery, Inc. https://doi.org/10.1145/2914586.2914636