Abstract
This study explores the relevance of computer-mediated information to organizational decision making in today's state and local government agencies. It examines the extent to which computer-mediated information is available to, and utilized by, organizational decision makers when compared to more conventional information media such as formal upper-management directives, person-to-person conversations, or personal knowledge. Findings suggest that computer-mediated information plays an important role in organizational decision making, even though its utilization is perceived to be less than its availability. Managers reported using computer-mediated information across various decision situations (routine, nonroutine, high risk, and low risk), with varying emphasis. The study also reveals that in spite of the pervasiveness of information technology, managers today still rely on their personal knowledge for organizational decision making more than they do on any other information media, including computer-mediated information. The paper concludes with a discussion of how these findings shed light on our understanding of the appropriate role of computer-mediated information in managerial decision making and on the direction of our future research.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 27-37 |
| Number of pages | 11 |
| Journal | Information Resources Management Journal |
| Volume | 9 |
| Issue number | 1 |
| DOIs | |
| State | Published - 1996 |
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ASJC Scopus subject areas
- Business and International Management
- Strategy and Management
- Library and Information Sciences
Cite this
The Relative Importance of Computer-Mediated Information Versus Conventional Non-Computer-Mediated Information in Public Managerial Decision Making. / Lan, Gerald; Scott, Craig R.
In: Information Resources Management Journal, Vol. 9, No. 1, 1996, p. 27-37.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - The Relative Importance of Computer-Mediated Information Versus Conventional Non-Computer-Mediated Information in Public Managerial Decision Making
AU - Lan, Gerald
AU - Scott, Craig R.
PY - 1996
Y1 - 1996
N2 - This study explores the relevance of computer-mediated information to organizational decision making in today's state and local government agencies. It examines the extent to which computer-mediated information is available to, and utilized by, organizational decision makers when compared to more conventional information media such as formal upper-management directives, person-to-person conversations, or personal knowledge. Findings suggest that computer-mediated information plays an important role in organizational decision making, even though its utilization is perceived to be less than its availability. Managers reported using computer-mediated information across various decision situations (routine, nonroutine, high risk, and low risk), with varying emphasis. The study also reveals that in spite of the pervasiveness of information technology, managers today still rely on their personal knowledge for organizational decision making more than they do on any other information media, including computer-mediated information. The paper concludes with a discussion of how these findings shed light on our understanding of the appropriate role of computer-mediated information in managerial decision making and on the direction of our future research.
AB - This study explores the relevance of computer-mediated information to organizational decision making in today's state and local government agencies. It examines the extent to which computer-mediated information is available to, and utilized by, organizational decision makers when compared to more conventional information media such as formal upper-management directives, person-to-person conversations, or personal knowledge. Findings suggest that computer-mediated information plays an important role in organizational decision making, even though its utilization is perceived to be less than its availability. Managers reported using computer-mediated information across various decision situations (routine, nonroutine, high risk, and low risk), with varying emphasis. The study also reveals that in spite of the pervasiveness of information technology, managers today still rely on their personal knowledge for organizational decision making more than they do on any other information media, including computer-mediated information. The paper concludes with a discussion of how these findings shed light on our understanding of the appropriate role of computer-mediated information in managerial decision making and on the direction of our future research.
UR - http://www.scopus.com/inward/record.url?scp=85001875431&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85001875431&partnerID=8YFLogxK
U2 - 10.4018/irmj.1996010103
DO - 10.4018/irmj.1996010103
M3 - Article
AN - SCOPUS:85001875431
VL - 9
SP - 27
EP - 37
JO - Information Resources Management Journal
JF - Information Resources Management Journal
SN - 1040-1628
IS - 1
ER -