The pink store: A unique tourism enterprise at the US-Mexico border

Tomás Cuevas, Dani Blasco, Dallen Timothy

Research output: Contribution to journalArticle

1 Scopus citations

Abstract

This case study examines the unique situation of the Pink Store in Palomas, Chihuahua, Mexico, a small town and crossing point on the US-Mexico frontier. This case is unique and interesting because of how managers have recognised the value of the international border and capitalised on it as a positive experience for day-trippers from the United States. Consequently, they developed certain practices that have positioned the store as a well-recognised icon in the larger region, allowing them to take advantage of the border and the commercial opportunities it creates. The management actions are both product- and service-led, and marketing-oriented. As a result, the Pink Store represents a distinctive border attraction that is characterised as an all-inclusive attraction, exotic and foreign, yet secure and oriented to its major market: residents of the USA.

Original languageEnglish (US)
Pages (from-to)122-131
Number of pages10
JournalEuropean Journal of Tourism Research
Volume13
StatePublished - 2016

Keywords

  • Anchor attraction
  • Border crossing
  • International borders
  • Novelty
  • Repeat customers
  • Shopping
  • Tourism enterprise

ASJC Scopus subject areas

  • Tourism, Leisure and Hospitality Management
  • Geography, Planning and Development

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