TY - JOUR
T1 - The knowledge chiefs
T2 - CKOs, CLOs and CPOs
AU - Awazu, Yukika
AU - Desouza, Kevin
N1 - Copyright:
Copyright 2004 Elsevier B.V., All rights reserved.
PY - 2004/6
Y1 - 2004/6
N2 - The field of knowledge management continues to garner both academic and practitioner interest. While much has been written about the technological, social, and economic aspects of managing knowledge in organizations, little is known about the managers who lead the engagements. In the following research project, we examine the roles of three C-level executives - Chief Knowledge Officers, Chief Learning Officers, and Chief Privacy Officers, these individuals are tasked (and titled) to manage various aspects of an organization's knowledge assets. Specifically, we seek to explicate how the three kinds of Chiefs contribute to knowledge management activities of the organization. To this end, we have employed a two-stage research methodology. First, we searched for news announcements reflecting newly created CKO, CLO, and CPO positions. A thorough coding of these announcements was conducted to profile CKOs, CLOs, and CPOs. Moreover, we examined the reasons for their hiring and their expected contribution to the organization. In the second stage of the research, we conducted semi-structured interviews with a select group of CKOs, CLOs, and CPOs to gather further insights and to validate findings from the secondary data. We have discovered that the three Chiefs play distinct yet inter-related roles in knowledge management.
AB - The field of knowledge management continues to garner both academic and practitioner interest. While much has been written about the technological, social, and economic aspects of managing knowledge in organizations, little is known about the managers who lead the engagements. In the following research project, we examine the roles of three C-level executives - Chief Knowledge Officers, Chief Learning Officers, and Chief Privacy Officers, these individuals are tasked (and titled) to manage various aspects of an organization's knowledge assets. Specifically, we seek to explicate how the three kinds of Chiefs contribute to knowledge management activities of the organization. To this end, we have employed a two-stage research methodology. First, we searched for news announcements reflecting newly created CKO, CLO, and CPO positions. A thorough coding of these announcements was conducted to profile CKOs, CLOs, and CPOs. Moreover, we examined the reasons for their hiring and their expected contribution to the organization. In the second stage of the research, we conducted semi-structured interviews with a select group of CKOs, CLOs, and CPOs to gather further insights and to validate findings from the secondary data. We have discovered that the three Chiefs play distinct yet inter-related roles in knowledge management.
KW - Chief Knowledge Officers
KW - Chief Learning Officers
KW - Chief Privacy Officers
KW - Knowledge management
KW - Leadership
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U2 - 10.1016/j.emj.2004.04.009
DO - 10.1016/j.emj.2004.04.009
M3 - Article
AN - SCOPUS:2642577310
SN - 0263-2373
VL - 22
SP - 339
EP - 344
JO - European Management Journal
JF - European Management Journal
IS - 3
ER -