The impact of offshore outsourcing on IT workers in developed countries

Benjamin Shao, Julie Smith David

Research output: Contribution to journalArticle

57 Citations (Scopus)

Abstract

Offshore outsourcing is being viewed by management of various companies as an attractive operation alternative and as an opportunity to control costs to contract out its IT operations. An offshore outsourcing arrangement is a single decision, the evaluations to outsource and to go offshore are actually made separately. The offshore insourcers typically are multinational companies, which have the means to set up regional branch centers to exploit lower cost and other resource advantages in different countries. The major forces behind this model can be articulated along technological and economic dimensions. Different companies now can outsource various projects either locally or globally with the assistance of appropriate project management. Offshore outsourcing will remain a viable option on the corporate strategic agenda as global market dynamics keep driving companies to acquire IT services from locations that provide the most cost-effective solutions.

Original languageEnglish (US)
Pages (from-to)89-94
Number of pages6
JournalCommunications of the ACM
Volume50
Issue number2
DOIs
StatePublished - Feb 1 2007

Fingerprint

Outsourcing
Industry
Project Management
Costs
Arrangement
Branch
Project management
Economics
Resources
Alternatives
Evaluation
Model

ASJC Scopus subject areas

  • Hardware and Architecture
  • Computer Graphics and Computer-Aided Design
  • Software
  • Theoretical Computer Science
  • Computational Theory and Mathematics

Cite this

The impact of offshore outsourcing on IT workers in developed countries. / Shao, Benjamin; David, Julie Smith.

In: Communications of the ACM, Vol. 50, No. 2, 01.02.2007, p. 89-94.

Research output: Contribution to journalArticle

@article{3dba285247dc4cdd9906d47f89b6d8a1,
title = "The impact of offshore outsourcing on IT workers in developed countries",
abstract = "Offshore outsourcing is being viewed by management of various companies as an attractive operation alternative and as an opportunity to control costs to contract out its IT operations. An offshore outsourcing arrangement is a single decision, the evaluations to outsource and to go offshore are actually made separately. The offshore insourcers typically are multinational companies, which have the means to set up regional branch centers to exploit lower cost and other resource advantages in different countries. The major forces behind this model can be articulated along technological and economic dimensions. Different companies now can outsource various projects either locally or globally with the assistance of appropriate project management. Offshore outsourcing will remain a viable option on the corporate strategic agenda as global market dynamics keep driving companies to acquire IT services from locations that provide the most cost-effective solutions.",
author = "Benjamin Shao and David, {Julie Smith}",
year = "2007",
month = "2",
day = "1",
doi = "10.1145/1216016.1216026",
language = "English (US)",
volume = "50",
pages = "89--94",
journal = "Communications of the ACM",
issn = "0001-0782",
publisher = "Association for Computing Machinery (ACM)",
number = "2",

}

TY - JOUR

T1 - The impact of offshore outsourcing on IT workers in developed countries

AU - Shao, Benjamin

AU - David, Julie Smith

PY - 2007/2/1

Y1 - 2007/2/1

N2 - Offshore outsourcing is being viewed by management of various companies as an attractive operation alternative and as an opportunity to control costs to contract out its IT operations. An offshore outsourcing arrangement is a single decision, the evaluations to outsource and to go offshore are actually made separately. The offshore insourcers typically are multinational companies, which have the means to set up regional branch centers to exploit lower cost and other resource advantages in different countries. The major forces behind this model can be articulated along technological and economic dimensions. Different companies now can outsource various projects either locally or globally with the assistance of appropriate project management. Offshore outsourcing will remain a viable option on the corporate strategic agenda as global market dynamics keep driving companies to acquire IT services from locations that provide the most cost-effective solutions.

AB - Offshore outsourcing is being viewed by management of various companies as an attractive operation alternative and as an opportunity to control costs to contract out its IT operations. An offshore outsourcing arrangement is a single decision, the evaluations to outsource and to go offshore are actually made separately. The offshore insourcers typically are multinational companies, which have the means to set up regional branch centers to exploit lower cost and other resource advantages in different countries. The major forces behind this model can be articulated along technological and economic dimensions. Different companies now can outsource various projects either locally or globally with the assistance of appropriate project management. Offshore outsourcing will remain a viable option on the corporate strategic agenda as global market dynamics keep driving companies to acquire IT services from locations that provide the most cost-effective solutions.

UR - http://www.scopus.com/inward/record.url?scp=33846702219&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=33846702219&partnerID=8YFLogxK

U2 - 10.1145/1216016.1216026

DO - 10.1145/1216016.1216026

M3 - Article

AN - SCOPUS:33846702219

VL - 50

SP - 89

EP - 94

JO - Communications of the ACM

JF - Communications of the ACM

SN - 0001-0782

IS - 2

ER -