The Impact of Formalization on Warehousing Firms

Patricia J. Daugherty, Theodore P. Stank, Dale Rogers

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

Many of today's most successful companies have decided to focus on their core business and purchase other functional needs from outside vendors. Time and resource constraints make utilization of public or contract warehousing providers an attractive option. Because of their specialized expertise, external warehousing firms are often able to deliver services in a more cost-effective and efficient manner. The researchers examined differential capabilities among warehousing service providers based upon the degree of formalized internal processes developed. Formalization was shown to impact: 1) the average number of services provided; 2) the average number of computer applications used in providing services to customers; and 3) the average number of installed technologies within the respondent firms. More highly formalized firms are positioned to be able to “offer more.

Original languageEnglish (US)
Pages (from-to)49-62
Number of pages14
JournalInternational Journal of Logistics Management
Volume3
Issue number2
DOIs
StatePublished - Jul 1 1992
Externally publishedYes

Fingerprint

warehousing
formalization
firm
Computer applications
Industry
service provider
purchase
expertise
customer
utilization
Costs
costs
resources
Formalization
Warehousing

ASJC Scopus subject areas

  • Business and International Management
  • Transportation

Cite this

The Impact of Formalization on Warehousing Firms. / Daugherty, Patricia J.; Stank, Theodore P.; Rogers, Dale.

In: International Journal of Logistics Management, Vol. 3, No. 2, 01.07.1992, p. 49-62.

Research output: Contribution to journalArticle

Daugherty, Patricia J. ; Stank, Theodore P. ; Rogers, Dale. / The Impact of Formalization on Warehousing Firms. In: International Journal of Logistics Management. 1992 ; Vol. 3, No. 2. pp. 49-62.
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