The effects of social distance on proposer's offer and responder's intention to accept in online referral bonuses programs under Chinese setting

Nan Shi, Yili Hong, Liqiang Huang, Kanliang Wang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The referral bonuses program is one of the most effective ways to attract potential customers to attend online group-buy sites. This study tends to explore the underlying mechanism on why and how the social distance between a proposer and a responder influences the proposer's sharing behavior and responder's acceptance behavior. Drawing upon the ultimatum game theory as well as social norm and market norm literature, we design three experiments to investigate this problem. The results suggest that the proposers would like to share more to the socially closer people than the distant ones, and the responders are more likely to accept the referrals from their socially closer friends than the socially distant ones. Interestingly, the result also reveals that sharing amount deviates from the fair value when social distance is near rather than far. Theoretical and practical implications are discussed.

Original languageEnglish (US)
Title of host publicationACM International Conference Proceeding Series
Pages318-325
Number of pages8
DOIs
Publication statusPublished - 2012
Externally publishedYes
Event14th Annual International Conference on Electronic Commerce, ICEC 2012 - Singapore, Singapore
Duration: Aug 7 2012Aug 8 2012

Other

Other14th Annual International Conference on Electronic Commerce, ICEC 2012
CountrySingapore
CitySingapore
Period8/7/128/8/12

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Keywords

  • group-buy websites
  • lab experiment
  • market norm
  • referral bonuses program
  • social distance
  • social norm

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Networks and Communications
  • Computer Vision and Pattern Recognition
  • Software

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