The Effects of Expectancy Disconfirmation on Outcome Satisfaction in Police-Citizen Encounters

Michael D. Reisig, Meghan S. Chandek

Research output: Contribution to journalArticle

77 Scopus citations
Original languageEnglish
Pages (from-to)88-99
JournalPolicing: An International Journal of Police Strategies & Management
Volume24
Publication statusPublished - 2001

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