The Case for the Inexperienced User: Rethinking Filter Questions in Citizen Satisfaction Surveys

Janet M. Kelly, David Swindell

Research output: Contribution to journalReview articlepeer-review

26 Scopus citations

Fingerprint Dive into the research topics of 'The Case for the Inexperienced User: Rethinking Filter Questions in Citizen Satisfaction Surveys'. Together they form a unique fingerprint.

Business & Economics

Social Sciences