Technology management and information technology strategy

Preliminary results of an empirical study of Canadian organizations

G. Philip, Mohan Gopalakrishnan, S. R. Mawalkar

Research output: Contribution to journalArticle

14 Citations (Scopus)

Abstract

The strategic use of information technology (IT) has received considerable attention in academic circles from the 1980s on and researchers have put forward several prescriptive models which businesses could adopt in order to identify the strategic potential of IT in business. Most of them tried to rationalize their theories using a limited number of success stories originating largely from American multinational corporations. Unfortunately, so far, very little empirical research has been conducted to examine the general validity of the ivory tower theories. Our project which was conducted in Montreal using a large number of Canadian companies has been an attempt to discover if we can find any evidence of the impact of academic theories on the real world of business. This paper addresses three main themes: Do Canadian organizations have a corporate IT strategy? Are organizations in Canada using IT in a strategic fashion? Can we identify any difference between the service and manifacturing sectors concerning the use of IT? In order to achieve these objectives we used two methods. Since there is overwhelming evidence in the management literature that the Chief Executive Officer's annual report to shareholders can serve as a convenient keyhole through which one can observe the evolution of corporate strategy, our first approach involved an examination of a random sample of such reports of 39 companies to see if IT matters figured prominently in them. Secondly we used a questionnaire survey of a fairly large number of companies, which formed the major part of our investigation, to ascertain top management commitment to IT as well as the external orientation of IT systems in order to address the competitive forces faced by companies.

Original languageEnglish (US)
Pages (from-to)303-315
Number of pages13
JournalInternational Journal of Information Management
Volume15
Issue number4
DOIs
StatePublished - 1995
Externally publishedYes

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Information technology
information technology
management
Industry
Shareholders
annual report
multinational corporation
shareholder
random sample
Towers
evidence
empirical research
Canada
commitment
examination
questionnaire

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Cite this

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