Team communication behaviors of the human-automation teaming

Mustafa Demir, Nathan J. McNeese, Nancy Cooke

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Scopus citations

Abstract

If synthetic teammates are to be considered team players, then they must be better equipped to handle the subtleties of communication and coordination with their human teammates. In this study, the team communication behaviors of a human-automation team were analyzed for the identification of which are the best predictors of team performance. The LASSO (Least Absolute Shrinkage and Selection Operator) method was used to select the team communication behaviors that were the best predictors of team performance and, in the end, 16 such role related communication behaviors (at both the role and condition level) were included in the final model. Findings indicate that in general, negatively perceived communication behaviors are predictors of negative team performance. Through this study, we also learned that even when human team members follow their optimal and expected communication behaviors when communicating with a synthetic teammate, these behaviors are still predictors of negative team performance. This finding holds important future considerations: even if human team members are properly communicating with a synthetic teammate, the errors and lack of human-like behavior on the part of the latter can still result in a negative team performance.

Original languageEnglish (US)
Title of host publication2016 IEEE International Multi-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support, CogSIMA 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages28-34
Number of pages7
ISBN (Electronic)9781509006328
DOIs
StatePublished - Jun 22 2016
Event2016 IEEE International Multi-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support, CogSIMA 2016 - San Diego, United States
Duration: Mar 20 2016Mar 25 2016

Other

Other2016 IEEE International Multi-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support, CogSIMA 2016
CountryUnited States
CitySan Diego
Period3/20/163/25/16

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Keywords

  • communication behaviors
  • human-automation teaming
  • synthetic teammate
  • team coordination

ASJC Scopus subject areas

  • Decision Sciences (miscellaneous)
  • Cognitive Neuroscience
  • Safety, Risk, Reliability and Quality
  • Experimental and Cognitive Psychology

Cite this

Demir, M., McNeese, N. J., & Cooke, N. (2016). Team communication behaviors of the human-automation teaming. In 2016 IEEE International Multi-Disciplinary Conference on Cognitive Methods in Situation Awareness and Decision Support, CogSIMA 2016 (pp. 28-34). [7497782] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/COGSIMA.2016.7497782