Surprise, surprise, surprise! A complexity science view of the unexpected

Reuben R. McDaniel; Michelle E. Jordan; Brigitte F. Fleeman

doi:10.1097/00004010-200307000-00008

Surprise, surprise, surprise! A complexity science view of the unexpected

Reuben R. McDaniel, Michelle E. Jordan, Brigitte F. Fleeman

Research output: Contribution to journal › Review article › peer-review

106 Scopus citations

Abstract

Surprise can emanate from two sources: lack of sufficient information or knowledge and the basic dynamics of complex adaptive systems. The authors expand the traditional view of surprise with a complexity perspective that makes it possible to ask new questions and to consider new ways of understanding the world around us. They discuss creativity and learning as two strategies for capitalizing on the surprises that confront organizations.

Original language	English (US)
Pages (from-to)	266-278
Number of pages	13
Journal	Health care management review
Volume	28
Issue number	3
DOIs	https://doi.org/10.1097/00004010-200307000-00008
State	Published - 2003
Externally published	Yes

Keywords

Complexity
Surprise
Uncertainty

ASJC Scopus subject areas

Leadership and Management
Health Policy
Strategy and Management

Access to Document

10.1097/00004010-200307000-00008

Cite this

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AB - Surprise can emanate from two sources: lack of sufficient information or knowledge and the basic dynamics of complex adaptive systems. The authors expand the traditional view of surprise with a complexity perspective that makes it possible to ask new questions and to consider new ways of understanding the world around us. They discuss creativity and learning as two strategies for capitalizing on the surprises that confront organizations.

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KW - Uncertainty

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Surprise, surprise, surprise! A complexity science view of the unexpected

Abstract

Keywords

ASJC Scopus subject areas

Access to Document

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