Subordinates' observations: Feedback for management development

Frank Shipper, Christopher Neck

Research output: Contribution to journalArticle

23 Scopus citations

Abstract

How can managers receive realistic feedback about the consequences of their behavior? One undervalued source of feedback is subordinates' observations. This article describes a study of subordinates' observations that were used to evaluate managers' skills. This source is compared with other sources of feedback, and methods of collecting and using subordinates' observations to improve managerial skills are presented. The study further illustrates how subordinates' observations can provide a realistic, positive method for gathering information about managers' long‐term behavior so that the company, subordinates, and managers all benefit from the skills assessment.

Original languageEnglish (US)
Pages (from-to)371-385
Number of pages15
JournalHuman Resource Development Quarterly
Volume1
Issue number4
DOIs
StatePublished - 1990
Externally publishedYes

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Organizational Behavior and Human Resource Management

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