Conflict arising from differences in business practices, standards, values, and norms guiding behavior are inherent in international business. These conflicts are evident in Mexico's maquiladora industry, particularly relating to issues of worker health, safety, and environment. This article extends a model of conflict management; illustrates the model's dimensions with case study examples; discusses strategic human resource management implications of the model's various outcomes; offers recommendations for managing worker health, safety, and environment issues; and identifies directions for future research. © 1993 by John Wiley & Sons, Inc.
ASJC Scopus subject areas
- Management of Technology and Innovation
- Organizational Behavior and Human Resource Management
- Strategy and Management
- Applied Psychology