Speaking up: Identifying Employees’ Upward Dissent Strategies

Research output: Contribution to journalArticle

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Abstract

Previous researchers have considered the nature of dissent as well as the audiences to whom employees express dissent. Absent in these treatments is a specific focus on the actual dissent strategies that employees use. The purpose of this study was to assess strategies employees use to express upward dissent within contemporary organizations. Employees completed a survey instrument that asked them to provide a dissent account. Five distinct strategies emerged from an interpretive thematic analysis of the accounts. Results indicated that employees used direct-factual appeal, repetition, solution presentation, circumvention, and threatening-resignation strategies for expressing upward dissent.

Original languageEnglish (US)
Pages (from-to)187-209
Number of pages23
JournalManagement Communication Quarterly
Volume16
Issue number2
DOIs
StatePublished - 2002
Externally publishedYes

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ASJC Scopus subject areas

  • Communication
  • Strategy and Management

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