Speaking up competently: A comparison of perceived competence in upward dissent strategies

Research output: Contribution to journalArticle

36 Citations (Scopus)

Abstract

Recent dissent research indicates that employees report using several different strategies for expressing their dissent to management and supervisors (i.e., upward dissent). The purpose of this study was to compare previously recognized upward dissent strategies in terms of perceived competence. Employees completed a survey instrument that asked them to assess the competence of different upward dissent strategies. Results indicate that employees perceived solution presentation to be the most competent upward dissent strategy, followed by direct-factual appeal, repetition, and circumvention. Threatening resignation was perceived as the least competent upward dissent strategy.

Original languageEnglish (US)
Pages (from-to)227-234
Number of pages8
JournalCommunication Research Reports
Volume22
Issue number3
DOIs
StatePublished - Jan 1 2005

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management

Keywords

  • Communication competence
  • Employee dissent
  • Organizational dissent
  • Superior-subordinates communication
  • Upward communication

ASJC Scopus subject areas

  • Communication

Cite this

Speaking up competently : A comparison of perceived competence in upward dissent strategies. / Kassing, Jeffrey.

In: Communication Research Reports, Vol. 22, No. 3, 01.01.2005, p. 227-234.

Research output: Contribution to journalArticle

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