Abstract

Telephone spam costs United States consumers $8.6 billion annually. In 2014, the Federal Trade Commission has received over 22 million complaints of illegal and wanted calls. Telephone spammers today are leveraging recent technical advances in the telephony ecosystem to distribute massive automated spam calls known as robocalls. Given that anti-spam techniques and approaches are effective in the email domain, the question we address is: what are the effective defenses against spam calls? In this paper, we first describe the telephone spam ecosystem, specifically focusing on the differences between email and telephone spam. Then, we survey the existing telephone spam solutions and, by analyzing the failings of the current techniques, derive evaluation criteria that are critical to an acceptable solution. We believe that this work will help guide the development of effective telephone spam defenses, as well as provide a framework to evaluate future defenses.

Original languageEnglish (US)
Title of host publicationProceedings - 2016 IEEE Symposium on Security and Privacy, SP 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages320-338
Number of pages19
ISBN (Electronic)9781509008247
DOIs
StatePublished - Aug 16 2016
Event2016 IEEE Symposium on Security and Privacy, SP 2016 - San Jose, United States
Duration: May 23 2016May 25 2016

Publication series

NameProceedings - 2016 IEEE Symposium on Security and Privacy, SP 2016

Other

Other2016 IEEE Symposium on Security and Privacy, SP 2016
CountryUnited States
CitySan Jose
Period5/23/165/25/16

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Computer Networks and Communications
  • Software

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  • Cite this

    Tu, H., Doupe, A., Zhao, Z., & Ahn, G-J. (2016). SoK: Everyone Hates Robocalls: A Survey of Techniques Against Telephone Spam. In Proceedings - 2016 IEEE Symposium on Security and Privacy, SP 2016 (pp. 320-338). [7546510] (Proceedings - 2016 IEEE Symposium on Security and Privacy, SP 2016). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/SP.2016.27