Six strategies for competing through service: An agenda for future research

Ruth Bolton, Dhruv Grewal, Michael Levy

Research output: Contribution to journalArticle

61 Scopus citations
Original languageEnglish (US)
Pages (from-to)1-4
Number of pages4
JournalJournal of Retailing
Volume83
Issue number1
DOIs
StatePublished - Jan 24 2007

ASJC Scopus subject areas

  • Marketing

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