Selecting the best contractor to get performance

On time, on budget, meeting quality expectations

Dean Kashiwagi, Richard E. Byfield

    Research output: Contribution to journalArticle

    23 Citations (Scopus)

    Abstract

    The most important element in construction procurement is contractor selection. Particularly, hiring contractors who are performers. Why then do facility owners continue to select non-performing contractors? This paper presents a system for contractor selection that has resulted in a 99 per cent success rate for completing facility construction on time, on budget and meeting or even exceeding quality expectations. The Performance Information Procurement System (PIPS), a full information system that discourages non-performers, identifies the best-performing contractor for the project and motivates the contractor to improve their performance on the current project. Based on $3.5m research and over 300 tests, PIPS has the ability to minimise the owners’ risk (not being on time, on budget, and meeting quality expectations). PIPS allows facility and project managers the ability to control the contractor selection process through the use of performance information, assuring that the right contractor is selected for each project.

    Original languageEnglish (US)
    Pages (from-to)103-116
    Number of pages14
    JournalJournal of Facilities Management
    Volume1
    Issue number2
    DOIs
    StatePublished - Apr 1 2002

    Fingerprint

    Contractors
    Information systems
    Procurement
    Managers
    Contractor selection
    Owners

    Keywords

    • Best value
    • Performance based procurement
    • Performance contracting

    ASJC Scopus subject areas

    • Strategy and Management
    • Management of Technology and Innovation
    • Business and International Management

    Cite this

    Selecting the best contractor to get performance : On time, on budget, meeting quality expectations. / Kashiwagi, Dean; Byfield, Richard E.

    In: Journal of Facilities Management, Vol. 1, No. 2, 01.04.2002, p. 103-116.

    Research output: Contribution to journalArticle

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