Roles of information technology in distributed and open innovation process

Peter Baloh, Kevin C. Desouza, Yukika Awazu, Christoph H. Wecht, Jeffrey Kim, Sanjeev Jha

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

In the era of open and distributed innovation, Information Technology (IT) must be leveraged by organizations to reach, record and review ideas from internal (eg. employees) and external sources (eg. business partners). IT can support and enable this process, but only when its roles are understood and when properly deployed. Existing research has inadequately established these roles. Using the processvalue- of-IT lens, we apply a two-step exploratory research. First, the integration process is uncovered; second, the roles and potential of IT are discussed. Three distinct conceptual roles have been identified from the literature review and from interviews in 30 US and European companies that successfully collaborate with externals: Understanding and managing sources, Documenting idea history and source interactions, and Distribution and sharing of ideas. Some of the existing and emerging approaches to support cooperative activities (tool kits, idea management software, wikis) have been considered in context to outline opportunities and trends in the era of open, distributed, and IT-enabled innovation.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007
Subtitle of host publicationReaching New Heights
Pages1505-1514
Number of pages10
StatePublished - Dec 1 2007
Event13th Americas Conference on Information Systems, AMCIS 2007 - Keystone, CO, United States
Duration: Aug 10 2007Aug 12 2007

Publication series

NameAssociation for Information Systems - 13th Americas Conference on Information Systems, AMCIS 2007: Reaching New Heights
Volume3

Other

Other13th Americas Conference on Information Systems, AMCIS 2007
CountryUnited States
CityKeystone, CO
Period8/10/078/12/07

Keywords

  • Customer integration
  • IT
  • Information technology
  • Innovation management
  • Open innovation
  • Process value of IT

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Fingerprint Dive into the research topics of 'Roles of information technology in distributed and open innovation process'. Together they form a unique fingerprint.

Cite this